This policy explains how Auto Drive Car Rental collects, uses and protects your personal information.
1. Information We Collect
We collect the information you give us when you make an enquiry or booking, such as your name, phone number, email and rental details.
2. How We Use Your Information
We use your information to process bookings, deliver vehicles, provide customer support and meet legal requirements.
3. Booking Information
Booking details such as dates, locations and flight numbers are used only to arrange your rental.
4. Driver & Identification Information
Copies of your ID, passport and driving licence are required by UAE law and are stored securely.
5. Payment Information
Payments are processed by secure payment providers. We do not store full card numbers on our website.
6. Cookies
Our website uses cookies to remember preferences and improve your browsing experience.
7. Website Analytics
We may use analytics tools to understand how visitors use our website. This data is aggregated and anonymous.
8. Third-Party Services
We share information only with trusted partners needed to deliver our service, such as insurers, payment providers and authorities where required.
9. Marketing Communications
We will only send offers if you agree. You can opt out at any time.
10. Data Security
We use appropriate technical and organisational measures to protect your personal information.
11. Data Retention
We keep personal information only as long as needed for rental, legal and accounting purposes.
12. Privacy Rights
You can request access to, correction of or deletion of your personal information by contacting us.
13. Privacy Policy Updates
We may update this policy from time to time. The latest version will always be available on this page.
Contact Information
Auto Drive Car Rental, Al Barsha 1, Dubai – UAE · +971 4 320 7694 · info@autodrivecarrental.com